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FAQ's

Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.

Orders

Below are some of are common questions about orders

When will my order ship?

We aim to process and ship your order promptly. Orders placed before 1 PM Pacific Time on business days are typically shipped out the same day or next day, ensuring minimal delay in delivery.

Orders placed after 1 PM Pacific time will be shipped out the next or following business day.

However, please note that certain factors may extend processing times:

  • Weekends and Holidays: Orders placed during weekends or on holidays may experience a processing delay of 1-2 days.
  • USPS Delays: Occasionally, delays in shipping may occur due to unforeseen circumstances or issues with the USPS.

Rest assured, we are committed to getting your order to you as swiftly as possible, and we appreciate your understanding in cases where processing times may be extended. If you have any concerns about your order, please feel free to contact our customer service team for assistance.

Where do you deliver?

We are pleased to offer nationwide delivery services. We deliver to most states across the country, ensuring that our products reach you wherever you are.

However, due to quickly changing regulations, some states may be change how we can deliver THC-A.

If you have any further questions or need assistance with your order, please don’t hesitate to contact us.

There was an error with my order, what can I do?

We understand how important it is for your order to be correct and we’re here to help resolve any problems as quickly as possible.

If you’ve encountered an error with your order, please reach out to us directly at admin@miracleofthedesert.com. When contacting us, it would be helpful if you could provide the following details:

  • Your order number
  • A brief description of the issue
  • Any relevant photos or documentation (if applicable)

Once we receive your email, our dedicated customer service team will review the details and work diligently to address your concerns. We will do our best to rectify any errors and ensure that you are satisfied with the resolution.

Your satisfaction is our top priority, and we appreciate the opportunity to make things right. You can contact us here.

Return Policy

Below are some common questions about shipping, returns, and exchanges

What timeframe can orders be returned, refunded, or exchanged?

Please see our return policy here.

For concerns, please submit a request on this page using your name, email, and order number (if applicable, for returns) and we will respond quickly.

THC-A

Below are some common questions about THC-A

What is Hemp Derived THC-A?

THCa, is a cannabinoid predominantly present in the trichomes and crystals of cannabis, and it can also be derived from hemp. Serving as the precursor to delta-9 THC, THCa transforms into a substance offering effects comparable to traditional THC when subjected to heat.

Is THC-A hemp flower legal?

Yes, according to federal law, harvested THC-A hemp flower is legal. This stems from the 2018 Farm Bill’s distinction between legal hemp and illegal marijuana, which is based on delta-9 THC levels, not CBD or cannabinoid total content. Legally, harvested cannabis, including its flowers and buds, is considered hemp and lawful if it contains no more than 0.3% delta-9 THC by dry weight, irrespective of the levels of THC-A or other cannabinoids like THC-A. Furthermore, the federal Controlled Substances Act excludes hemp from the definition of marijuana, meaning hemp is not classified as an illegal controlled substance under federal law. However THC-A may be restricted to certain states, see “Where do you deliver” above.

Will THC-A make you feel high?

It’s important to know that individual experiences can vary, but there have been anecdotal reports of users feeling intoxicated or experiencing a “high” after using THC-A. We recommend undertaking your own research into the possible effects of this product and, if needed, seek advice from a healthcare expert before using THC-A products.

What are the health benefits of THC-A?

Unfortunately, we cannot provide information regarding the potential health benefits of hemp-derived cannabinoids or blends. We advise our customers to conduct their own research and seek advice from a healthcare professional for such inquiries.

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